Nordara carefully selects premium home saunas that combine beautiful design, quality materials, dependable performance, and everyday comfort. Our goal is to make creating your private wellness retreat simple and enjoyable.

Processing and delivery times vary by model and destination. Estimated shipping information is displayed on the product page or provided after your order is confirmed. You will receive tracking or delivery updates as soon as your sauna ships.

How is my sauna delivered?

Standard curbside delivery normally does not include moving the sauna inside your home, unpacking it, assembling it, or removing packaging. If you need additional assistance, contact Nordara before ordering to discuss available delivery options.

Yes. Carefully inspect the exterior packaging before signing the delivery receipt. Photograph any visible damage and note it on the carrier’s delivery receipt.

If you discover damage, contact Nordara immediately with your order number, photographs, and a description of the issue. Keep all original packaging until the matter is resolved.

Installation requirements vary by sauna model. Some models are designed for straightforward assembly, while others may require professional installation.

Always follow the included instructions. Electrical work should be completed by a qualified, licensed electrician when required.

Electrical requirements depend on the specific model. Some saunas may use a standard household outlet, while larger models may require a dedicated circuit or professional hardwiring.

Review the specifications on the product page and consult a licensed electrician before installation.

Only models specifically rated for outdoor use should be installed outside. Indoor models must be placed in a suitable dry, level, and properly ventilated location.

Always review the product specifications and installation requirements before purchasing.

Consider:

The number of people who will use it

Your available indoor or outdoor space

Electrical requirements

Traditional or infrared heating

Preferred features and design

Your desired budget

Need help deciding? Contact Nordara, and we will help you compare suitable options.

Contact us as soon as possible if you need to change or cancel an order. We will do our best to help, but orders that have already entered processing or shipped may not be eligible for cancellation.

Large-item orders may also be subject to shipping, return-freight, or restocking charges.

Return eligibility varies by product because saunas are large specialty items. Products must generally be unused, unassembled, and returned in their original packaging within the applicable return period.

Return shipping and restocking fees may apply. Please review the complete Return Policy before ordering or contact us with questions.

Warranty coverage varies by model and may apply separately to the structure, heater, controls, and electrical components. The applicable warranty information is provided on the product page or with the product documentation.

Nordara will assist you with the warranty process if an eligible issue arises.

Depending on the model, your sauna may arrive in multiple boxes, crates, or separate shipments. Review the delivery documents and tracking information before reporting a missing item.